Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUS. The Website is owned and operated by Gratowin Casino N.V., a company registered in Curaçao with license number 8048/JAZ.

2. REGISTRATION AND LOGIN PROCESS. 2.1 By registering for an account on the Website, you agree to provide accurate and complete information.2.2 Registration is subject to verification of identity and address.2.3 You are responsible for maintaining the confidentiality of your login credentials.2.4 Only one account per user is permitted.

3. GAMES AND SOFTWARE PROVIDERS. 3.1 The Website offers a wide range of games from various software providers, including NetEnt, Microgaming, Evolution, Pragmatic Play, and Spribe.3.2 Games are subject to the terms and conditions of their respective providers.

4. BONUSES AND PROMOTIONS. 4.1 Bonus offers are subject to change without notice.4.2 Welcome bonuses are available for new players only and must be activated within 24 hours of registration.4.3 Wagering requirements apply to all bonus funds, as set out in the Website's bonus terms.4.4 Bonuses cannot be combined with other promotions.

5. VIP AND/OR LOYALTY PROGRAM. 5.1 The Website operates a multi-tier loyalty program, with benefits including cashback, exclusive bonuses, and account management.5.2 Points are awarded for every €10 wagered on the Website.5.3 Loyalty points can be redeemed for bonus funds or other rewards.

6. PAYMENT METHODS AND BANKING TERMS. 6.1 The Website accepts various payment methods, including credit/debit cards, e-wallets, and bank transfers.6.2 Deposits are subject to verification of identity and address.6.3 Withdrawals are processed within 24-72 hours, depending on the method chosen.

7. KEY TERMS AND CONDITIONS. 7.1 All games are subject to house rules, as set out in the Website's game terms.7.2 Wagering requirements apply to all winnings, as set out in the Website's bonus terms.7.3 The Website reserves the right to modify or cancel any promotion at any time.

8. SECURITY AND FAIR PLAY. 8.1 The Website uses SSL encryption and PCI-compliant security measures to protect user data.8.2 Games are subject to regular audits to ensure fairness and randomness.

9. RESPONSIBLE GAMBLING FEATURES. 9.1 The Website offers various tools for responsible gaming, including deposit limits and self-exclusion options.9.2 Users can contact support for assistance with responsible gaming features.

10. GOVERNING LAW AND JURISDICTION. 10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao.10.2 Any disputes arising from these Terms and Conditions shall be resolved through binding arbitration.

11. CHANGES TO TERMS AND CONDITIONS. 11.1 The Website reserves the right to modify or update these Terms and Conditions at any time, without notice.11.2 Continued use of the Website constitutes acceptance of any changes to these Terms and Conditions.

12. FINAL PROVISIONS. 12.1 These Terms and Conditions constitute the entire agreement between you and the Website.12.2 By registering for an account on the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.